Enterprise 2.0 and the collaborative workspace

Enterprise 2.0 resources

2010-03-10T06:49:00.007+01:00

Wow, this list can be big, and it preferably should be structured into categories/headings like: Defintions, Purpose/Objectives, People - Technology, Organizational Enablers, etc.

This list is in no way complete .... want to extend? - be my guest....

Andrew McAfee blog
Book: Enterprise 2.0: New Collaborative Tools for Your Organization’s Toughest Challenges Fundamental Article: Enterprise 2.0: The Dawn of Emergent Collaboration Interesting video: The Rise of Enterprise 2.o
Dion Hinchcliffe
E20 Adoption Council
http://www.besser20.de/english/
LinkedIn :Enterprise 2.0 Group
Enterprise 2.0 Schism (discussion on the people aspect vs technology - also linking in Peter Drucker's principles)
Check out this presentation which puts the collaborative web in a historic perspective
Norke ressurser: Halogen - kjøkkenfesten, Dataforeningens nye fagruppe for sosiale medier! (http://bit.ly/4nGR2f)
.....

The Secret behind Google Buzz

2010-02-11T16:12:00.003+01:00

From: The Secret Behind Google Buzz http://bit.ly/dw5UM8

"...The ability to give localized, relevant search results that change based on your social graph is the biggest opportunities that lies ahead of Google. The first thing that achieve is Buzz is that now everyone are running to update their Google profiles with their links to their Facebook, Twitter, Flickr and the rest of their social links.
Suddenly, Google has what they always wanted – a complete and accurate social graph of the all world. Add the fact that they can now also data mine all these links and build the most sophisticated behavioral profile of each one of us, and you can start to understand the huge potential this can have on search and its associated advertising....."

Should Companies restrict Employees' Social Media use? | Dr. Harish Kotadia

2010-02-05T12:56:00.000+01:00

Should Companies restrict Employees' Social Media use? | Dr. Harish Kotadia

Before-You-Buy-10-Questions-You-Need-To-Ask-A-Collaboration-Vendor.pdf (application/pdf Object)

2010-02-05T09:28:00.000+01:00

Before-You-Buy-10-Questions-You-Need-To-Ask-A-Collaboration-Vendor.pdf (application/pdf Object)

Enterprise 2.0 Blog » Blog Archive » The Dark Side of Enterprise 2.0

2010-02-05T09:21:00.000+01:00

Enterprise 2.0 Blog » Blog Archive » The Dark Side of Enterprise 2.0

The Über-Connected Organization: A Mandate for 2010 - The Conversation - Harvard Business Review

2010-02-04T14:18:00.002+01:00

The Über-Connected Organization: A Mandate for 2010 - The Conversation - Harvard Business Review

Recent research provides evidence that there are business benefits to becoming an über-connected organization:

Access to social media improves productivity.
Millennials will seek jobs that encourage the use of social media.
Companies that provide access to social media create a more engaged workforce.

Companies who want to attract and recruit the best talent will realize becoming über-connected will be a business imperative. The journey starts with asking yourself three questions:

What business benefits are you trying to solve?
Who needs to be involved in the coalition to become über-connected?
What type of change management plan needs to be put into place?

The Wisdom of Crowds

2010-01-28T23:03:00.011+01:00

The Wisdom of Crowds

by James Surowiecki

Click the citation beneath to view pages from the book

Other related posts:

And what about this video (in swedish): Creativity and new thinking
"Fantasi er viktigere enn kunnskap" Albert Einstein
Quoting ceciiil in "Enterprise 2.0 explained to our managers in 10 principles"
"This a similar trend to that of Toyota workers on assembly lines. In this company, recognized worldwide for its amazing processes, the employee contribution to innovation is permanent :

The average Toyota employee Contributes more than 100 improvement ideas each year. That quickly adds up to millions of ideas. Certainly most of them are incremental ideas, in fact, most of them probably are not even new ideas. But while the actual ideas are important, even more important is the culture In which this spirit is nurtured.

It is not only a matter of innovation, but also recognition, rewarding and job commitment. This is pure Management."

The World is Flat by Thomas L. Friedman

E2.0: Unleashing the Potential by Paula Thornton

2010-01-23T12:58:00.001+01:00

E2.0: Unleashing the Potential

by Paula Thornton

This is a classic and is a must read for any organization that tries to E2.o iteself

The life of an Information Item

2009-12-29T09:19:00.003+01:00

Click here: The life of an Information Item

Handling Information Items

2009-12-29T09:06:00.002+01:00

Click here for the whole article:

Using Information

Information Item Handlers

Collaboration Tools today and tomorrow

Enterprise 2.0 applications – can deliver the right environment

Related article: The life of an Information It...

Hvordan få mer verdi fra alle ansatte

2009-12-29T06:52:00.003+01:00

Hvordan en stor bedrift i Norge får mer verdi av sine ansatte ved å utnytte Web2.0 hjelpemeidler og tankesett.

Av Mads Yngve Storvik, direktør i kommunikasjonsavdelingen i Posten Norge AS.

http://twitter.com/mystorvik

Enterprise 2.0 Schism

2009-11-24T10:59:00.002+01:00

Andrew McAfee writes Nov 20, 2009: I’ve been thinking about what to write in the wake of the recent Enterprise 2.0 conference. One more summary seems unnecessary, since there have been so many good ones already. And the debates are starting to feel a little trumped up and warmed over, and so less fun to wade back into. And then I got inspiration from Greg Lloyd, President and co-founder of Traction Software and longtime technologist. In addition to running his company Greg finds time to write a great blog, and his post after the conference was called “Enterprise 2.0 Schism.”

The real power of the Web - Linking People + Linking Data

2009-11-23T10:44:00.002+01:00

Linking people - The Social Web

People have experiences and stories that most likely at one time or another are of value to others.

Linking Data

The concept of Linked Data as envisioned by Tim Berners-Lee , the inventor of The World Wide Web

The real power: When lots of people are connected and tools/places available to put data ==> create world power resources like: Wikipedia, OpenStreetMap and others.

There must be a way to leverage these kind of knowledge tools inside the Enterprise (no doubt there is a great need for it)

“None of us is as smart as all of us”

2009-11-16T14:09:00.002+01:00

Swiss Re – One of the Smart Companies

Anu, who is their Vice President of Communications and HR, told us that the mantra for the project is the proverb “None of us is as smart as all of us”, which is a superb way to position their intent. She says:

“increasing virtualisation of work including a large number of geographically dispersed teams drove the need for a collaboration platform in Swiss Re. We needed to break silos and increase interaction between different units and experts..”

The Future of the Social Web

2009-11-04T22:50:00.001+01:00

From Forester report:

The Future of the Social Web

Today’s social experience is disjointed because consumers have separate identities in each social network they visit. A simple set of technologies that enable a portable identity will soon empower consumers to bring their identities with them — transforming marketing, eCommerce, CRM, and advertising. IDs are just the beginning of this transformation, in which the Web will evolve step by step from separate social sites into a shared social experience. Consumers will rely on their peers as they make online decisions, whether or not brands choose to participate. Socially connected consumers will strengthen communities and shift power away from brands and CRM systems; eventually this will result in empowered communities defining the next generation of products.

Some great resources on E2.0 , KM and the Enterprise

2009-10-01T14:17:00.002+02:00

The 2 previous posts to two great E2.0 presnetations.

Here's even more on E2.0, KM and the Enterprise - now we are getting to the core of the value proposition.

This YouTube video explains in a very instructive and simple way the difference and relationship between Data Management, Information Management and Knowledge Management

Slideshare: "Getting Real about Enterprise 2.0"

Seth Godin on social networking.

An excellent example of the value of Enterprise Blogging

Defining Knowledge Management and Enterprise 2.0

I Finally Get It – Why Social Networking is So Important

CMS vs. Web 2.0 vs. Social Media – Do You Know the Difference?

"It is the PEOPLE that hold the knowledge. We can only do a Google search and find information that is already there. But what if it is real time and the information is not there yet? Or if the information we need is in a file folder on the desk, or on the local drive of a co-worker, or on a sticky note? My point? Link the people together (network) and they will share the knowledge."

It’s through stories that we understand how the world works.”

Why Social Networking? To tell stories. To make sense of the information we share. To put it in context. THAT is the value of Social Networking. So many people dismiss the need to network in this way, yet again we see how critical it really is!

The Real Business Value of Social Networking

Dion Hinchcliffe in Oslo - sept 2009

Exploring Social Collaboration and Enterprise Architecture In Oslo, Norway: A Trip Report
a review of 70+ social software platforms
latest developments in Enterprise 2.0
Enterprise 2.0 communication continuum
the famous KatrinaList example of the power of emergent systems that naturally derive from social media to provide the solutions to critical human problems.

Social Media And The Enterprise - Australian Computer Society 09 - ACS09

2009-09-24T07:36:00.001+02:00

Check out this SlideShare Presentation:

Social Media And The Enterprise - Australian Computer Society 09 - ACS09

View more presentations from Matthew Hodgson.

Enterprise 2.0 Demystified

2009-09-24T07:18:00.001+02:00

Check out this SlideShare Presentation:

Enterprise 2.0 Demystified

View more presentations from Susan Scrupski.

KMWorld 2009 - Resetting the Enterprise: Focusing on People, Talent & knowledge

2009-09-16T21:11:00.000+02:00

KMWorld 2009
Resetting the Enterprise: Focusing on People, Talent & knowledge

Mark Your Calendar!

•

Let Us Help You Justify Attendance

KMWorld Blog

Enterprise 2.0: Make the impossible possible

Writing the book on Enterprise 2.0: interview with Andrew McAfee

Podcast: Chat with #KMW09 Keynote, Charlene Li

Defintions Enterprise 2.0, Web 2.0, Social Media, Social Network

2009-06-05T06:48:00.008+02:00

Let's turn to Wikipedia first - the well-known successful collaborative knowledge-sharing/producing workspace:

Enterprise 2.0 - Web 2.0 - Social Media - Social Networks

One Enterprise 2.0 guru - Professor Robert McAfee at Harvard Business School explains:

Watch at source: http://www.blip.tv/file/928670/

Professor McAfee also identifies characteristics of E2.0 with the SLATES definitions in this article:

Enterprise 2.0: The Dawn of Emergent Collaboration
with a more recent update/addition here: Second definition of Enterprise 2.0

Her er noen artige lære filmsnuttene:

Do Something Differently - Spend less for better results

2009-05-12T17:10:00.004+02:00

JP Rangaswami offers typically sound advice for businesses looking at how to cope with hard times in his October 19th post Invented Here. He says when times are hard, a firm has four choices:

Stop Doing Something Completely
Continue to Do Something, Just Less of It
Start Doing Something New
Do Something Differently

JP notes that to stop doing something completely is hard for firms with values, relationships, habits, people and culture built around their specific products, services territories and markets. As a result "... instead of Stopping Doing Something, many firms go for the Continue to Do Something, Just Less of It option. Because Doing Less of Something is Easy. Targets are handed out, 'haircuts' are cascaded down, and Death by a Thousand Cuts becomes the norm."

Doing Something New is also hard, particularly in big firms where starting something new means you first have to stop doing something old - and depend on good execution by very nervous defenders of the status quo. Machiavelli had some wise words on this.

That leaves Do Something Differently. It's not too hard to consider incremental changes that both save money and promise to deliver better results (with a reasonable degree of certainty).

So - how about cutting direct travel costs and downtime for meetings while building stronger internal and customer facing relationships?

I like Cisco's Save More Travel Less TV commercials featuring road warriors acting out air safety briefings with more panache than Southwest airline's Halloween flight attendants.

But I don't agree that the solution is to load up on multi-million dollar telepresence systems - particularly when you need to connect with customers, suppliers, consultants, lawyers and other stakeholders who aren't supported by your IT budget (thank heaven for small blessings).

The incremental cost of adding one named account to a Traction TeamPage server is $120 or less for a perpetual license ($60 or less per year for a subscription). This is much less than the direct cost of one face to face meeting. But unlike a face to face meeting, a TeamPage account makes it possible to maintain closer, stronger relationships connecting external stakeholders and internal product development, marketing, engineering, executive and sales teams.

With Traction's new Live Blog technology (a standard feature - no extra cost) you can even keep a secure Twitter like channel open to link selected customer, partner and internal groups over Traction TeamPage's widely praised Enterprise 2.0 collaboration platform.

I don't think Enterprise 2.0 technology connecting internal or external groups will ever replace face-to-face meetings for valuable long term relationships. Events like Traction User Group meetings (TUG 2008 October photo below) connect customers and employees in a way that social software - or a telepresence system - will never replace.

But when you add the continuing day-to-day connections and shared awareness that Enterprise 2.0 technology makes possible to relationships established in person or remotely, you cut the frequency of face to face meetings and travel time while doing a better job at developing and maintaining valuable relationships.

Professor Andrew McAfee takes the position that that Enterprise 2.0 can become a strategic differentiator, since the skills and capabilities the people in an organization are rare, valuable and difficult for competitors to imitate. The internal and external relationships that your organization has or develops can be equally rare, valuable and difficult for competitors to imitate. Now is a very good time to find ways to spend less for better results - and I believe that's a very conservative statement of the value of Enterprise 2.0 practices.

The collaborative work - the nature of, current status and the ideal

2009-03-10T08:27:00.011+01:00

This is an evolving article. If you want to see the result/conclusion look to the end of this article - "The true collaborative workspace"

(Check out this presentation which puts the collaborative web in a historic perspective)

The collaborative work:

Any work we do is at one stage or another (if not all) collaborative in nature
When we collaborate our work is enhanced and enriched (given more value)
In any work we do, somebody (or something?) else in our work group/company/related companies or organizations (even or most surely competitors)/country/the world, is/has been/will be working on the same or related issues.
Collaboration is the only true form of information/knowledge gathering
Any knowledge worker and any knowledge company should have the ideal or close to the ideal collaborative workspace to foster and be a stewardship of knowledge (Information Dynamics)
- Any knowledge not shared is worthless
This article/list has been produced (and will be enhanced) with collaborative efforts.

The current status of collaborative tools (the production of this article):

How did it receive input / how was it produced?
- up until now with the help of Internet search, contacts the author knows (network) - the author's circle
How can it be communicated? (to announce, to inform, to receive input, to enhance)
- what tools do we have today in our company:
  - emails (limited to author's circle, don't know if receiver is the right one, email overload)
  - meetings, lunch meetings (limited to geography, a challenge to find time or to prioritize the meeting at that time)
  - exhibitions (a good an broad meeting place , but expensive and too seldom)
- they are all limited or incidental in nature
But how can it be enhanced/enriched/expanded???

Let's get some input - who else has said something about this issue

Collaboration and knowledge exchange has been an issue for all great minds and was actually one of the main goals of the inventors/pioneers of the World Wide Web. Perhaps we should go back to those roots and learn .....

The pioneers:
- As We May Think - The Atlantic (July 1945) by Vannevar Bush
  Near the close of World War II, Vannevar Bush, the former director of the wartime Office of Scientific Research and Development, urged scientists to turn their energies from war to the task of making the vast store of human knowledge accessible and useful. The "infostructure" he sketched out—including a proposal for what might be seen as a kind of precursor to hypertext—was destined to be realized in what we now know as the Internet.
- Tim Berners-Lee - the inventor of the World Wide Web and Hypertext (http)While an independent contractor at CERN from June to December 1980, Berners-Lee proposed a project based on the concept of hypertext, to facilitate sharing and updating information among researchers.^[4]
- hypertext pioneer Doug Engelbart .......
  - see his demo made 40 years ago
  - "a collaborative improvement community aimed at spawning vast improvements in our organizations that will boost mankind's collective IQ to unforeseen heights". The Unfinished Revolution
  - The CODIAK process -- collaborative, dynamic, continuous.
The present
- Whatever happened to the Web?
- History of the World Wide Web
- From Web 1.0 --> Web 2.0
- The Rise of Enterprise 2.0 - Andrew McAfee
The Future
- Semantic Web
- Tim Berners-Lee originally expressed the vision of the Semantic Web as follows:^[7]
  - I have a dream for the Web [in which computers] become capable of analyzing all the data on the Web – the content, links, and transactions between people and computers. A ‘Semantic Web’, which should make this possible, has yet to emerge, but when it does, the day-to-day mechanisms of trade, bureaucracy and our daily lives will be handled by machines talking to machines. The ‘intelligent agents’ people have touted for ages will finally materialize.
  - – Tim Berners-Lee, 1999
- See Tim Berners Lee on the Semantic Web (Web3.0)
- Og også denne nylige av Tim Berners-Lee på TED konferansen: http://www.ted.com/index.php/talks/tim_berners_lee_on_the_next_web.html

The true collaborative workspace

When we put an article (which could be just a question) out on the collaborative workspace, the following happens:
- the article is automatically linked to all relevant information produced (self-configured view filters applied)
- anybody else working on the same or related issues will know of the presence of this article or question
- you can be informed of who these other persons/organisations are
- .....
The true collaborative workspace is a place where we can spend most of our productive time
It is automatically fed and updated with to-the-point relevant information of what you are working on / have an interest in
The engine behind combines tagging, auto-tagging, smart search, etc. to produce this to the user
All workflow flows through this main portal
It is individual, based on your profile, interests and work assignment
You can easily discover and collect contributions from people with similar focus as yourself across org borders
Available information you need either flows to you or is easily searchable (include both internal and external sources).
Views and searches can be time filtered.
The tools to update/input/output should be generic and readily available to any collaborator (internal or external), any place and on any device that could http-communicate on the Internet.
The content characteristics are not document/print centric, but rather compound, collaborative, interactive centric (see Whatever happened to the Web?)
All relevant input are encouraged, available and appreciated - the wisdom of the crowd
There are good mechanisms for interaction and contributions are rewarded
The employee feel empowered and appreciated
The company/employer will benefit from a lot more value and contributions from each employee

The ideal collaboration work place

2009-03-03T16:26:00.004+01:00

You are encouraged to contribute to this list ......

In most work we do we need to communicate or collaborate with others, therefore the ideal work place should be a collaborating work place.

The main window/dashboard/portal should be filled and updated with what we are working on at the moment, so we can spend most of our time in that main window
All workflow flows through this main portal
It is individual based on your profile, interests and work assignment
You can easily discover and collect contributions from people with similar focus as yourself
Available information you need either flows to you or is easily searchable (include both internal and external sources).
Views and searches can be time filtered.
The tools to update/input/output should be generic and readily available to any collaborator (internal or external), any place and on any device that could http-communicate on the Internet.
The content characteristics are not document/print centric, but rather compound, collaborative, interactive centric
All relevant input are encouraged, available and appreciated - the wisdom of the crowd
There are good mechanisms for interaction and contributions are rewarded
The employee feel empowered and appreciated
The company/employer will benefit from a lot more value and contributions from each employee
.....
....

Whatever happened to the Web?

2009-03-01T07:22:00.005+01:00

See this related presentation

From Burton Group Research Director Peter O’Kelly:

If you’re a Burton Group Collaboration and Content Strategies subscriber, you may also find a report I wrote in 2006 useful: Hypertext and Compound/Interactive Document Models: Collaboration and Content Management Implications. An excerpt from the synopsis of the Burton Group report:

A funny thing happened on the way to the web. Hypertext, a model for fostering collaboration and content management by flexibly working with information items, essentially took one step forward and two steps back. Hypertext Markup Language (HTML), introduced with the World Wide Web, has become the global standard for hypertext content. But, ironically, it’s actually rather basic and limited. As a result, the web has failed to achieve many facets of the vision web inventor Sir Tim Berners-Lee had in mind in the first place.

The print-centricity dominating most personal computing platforms and tools has also hampered hypertext during recent decades. Although Vannevar Bush eloquently articulated his vision for a much more effective way of working with and collaborating through content more than 60 years ago, today’s most widely deployed platforms and tools are still dominated by conceptual models based on a foundation of digitized file cabinets and traditional documents.

This is all about to change, as the rapid growth of blogs, wikis, and other market dynamics are helping information workers to more fully exploit the advantages of beyond-the-basics hypertext along with compound and interactive document models. Although the trends are also accompanied with the usual assortment of market hype and new buzzwords, they may well, collectively, usher in a renaissance in collaboration and content management.

Hypertext is simply a better form-follows-function fit (than print-centric approaches) for the way people actually think and work. Compound documents facilitate focusing more on information work than on disparate technologies and tools, and foster more effective content management. Interactive document models are used to automatically and unobtrusively offer supplemental resources and actions in context, providing opportunities to more effectively leverage tools and metadata without disruptive context shifts.

A Personal Information and Knowledge Infrastructure Integrator | Edmonds | Journal of Digital Information

Hva er wikis bra på?

2009-02-25T17:55:00.003+01:00

Se på disse artige lære filmsnuttene:

Creating a culture of innovation

2009-02-20T21:29:00.004+01:00

Creating a Culture of Innovation

W.L. Gore & Associates did it. So can your company. Watch CEO Terri Kelly's inspiring talk at the MIT Sloan School of Management. More

W. L. Gore & Associates has been called “the most innovative company in America” by Fast Company magazine –and has been named to that magazine’s current Fast 50 list of innovative companies. It’s consistently been listed as one of the best places to work. And its corporate culture de-emphasizes hierarchy so much that its current CEO became CEO only after her peers nominated her. It’s no wonder that W.L. Gore’s current CEO, Terri Kelly, thinks the company’s corporate culture has a lot to do with its ability to innovate.

Use Cases for Corporate Social Software Platforms

2009-02-10T14:35:00.003+01:00

(This is an example-list taken from Traction TeamPage)

Use Cases

Whatever your role, Traction will free you from the aches and pains of managing qualitative information and communicating effectively and efficiently with small or very large teams or stakeholder groups. Below are some examples of popular use cases include. You may also enjoy review the Customer Stories on our website to read about some real life examples.

Competitive Intelligence and Market Research: Use Traction to collect, organize and selectively distribute information from all sources. Provide your own commentary, reports and analysis with links to the sources captured in Traction.
Product Management: Use Traction to collect customer feedback, market research, bug reports, and product or feature ideas. Then define features, assign them to versions, mark them To Do and give them priority. Traction can help manage the features or bugs through a process to completion.
Program Management: Use Traction to define and track program objectives, serve as a communication hub for reports and issue alerts, provide critical information resources to small and large teams on a timely, highly available basis. Traction is also an effective way to label and track issues identified, to be sure they are kept "at the surface" until marked closed or done.
Research Lab Notebook: Whether doing drug research or product research and development, use traction to document and organize your ideas, issues, Q&A, and findings. Traction's robust audit trail will assist collective understanding and document timing and evolution of ideas.
Online Documentation: Use Traction to create "wiki-style" documentation for internal or external use. Traction makes it easy for a group of people to work together to create a set of articles linked by unique page names. Authoring rights can be separated from publishing rights, with articles remaining in a draft state until published. This allows readers to be presented with a "latest stable" version of the documentation while revisions are ongoing. See Concepts of Wiki Projects for more information.
Customer or Partner Communication: Create a project in Traction for a key account or partner. This becomes the secure space for communicating, reporting, and sharing information between the two organizations. You can expose the customer or partner to their project as well as others that are relevant, such as a Support or Market Research project.
Customer Support: Create a secure or public project in Traction to post information relevant to all your customers or partners. This is an effective way to post and organize FAQs, company updates, and important resources. You may also take questions and comment answers in this space.
Operations Log: Use Traction to capture activity information in daytime or 24 hour operations. This is highly appropriate for cases where activity and issues raised need to be transparent (but secure) to stakeholders, and where information can get lost in the reporting shuffle between shift operations. Examples may include an emergency room log, ship's log, manufacturing log.
Company Newsletter: For internal and external distribution. Post news and events to Traction. Let Traction automate the publishing and newsletter generation process.
Personal Weblog: A very public or very private place to capture your thoughts, ideas, and collected information. Traction provides a robust set of labeling and other tools to effectively organize your knowledge and, where and how appropriate, share with others.

[Fwd: Forrester on Social Networking Strategy]

2009-02-10T12:07:00.001+01:00

I'd like to invite you to be my guest at a webinar Socialtext is
hosting with Forrester Research:

FORRESTER: COMPONENTS OF A WINNING SOCIAL NETWORKING STRATEGY

A people-centric collaboration strategy can deliver results that are
now more important than ever:

* Accelerate business process, reduce cycle times
* Drive better business outcomes with greater engagement & trust
* Create a more connected culture
* Fully leverage your resources
* Make better informed decisions

FORRESTER SPEAKER:
Rob Koplowitz, Principal Analyst, Enterprise Collaboration

DETAILS:
Thursday Feb 12th
10am Pacific / 1pm Eastern

If you're not familiar with Socialtext, we deliver enterprise social
networking combined with collaboration. Businesses use Socialtext to
reduce by 1/3 the time their staff spends every day searching for
information and people, and to speed up cycle times in every function
across the organization.

I hope you can join us for the webinar.

Regards,
Ross Mayfield
Chairman, President, & Co-founder
Socialtext

______________________________________________________________________
If you no longer wish to receive these emails, please reply to this
message with "Unsubscribe" in the subject line or simply click on the
following link:
http://cts.vresp.com/u?ed0664a879/32994a1054/c97cd5e

______________________________________________________________________
This message was sent by Ross Mayfield using VerticalResponse

Socialtext
655 High St.
Palo Alto, California 94301

Read the VerticalResponse marketing policy:
http://www.verticalresponse.com/content/pm_policy.html

Temaet er kommunikasjon - effektiv kommunikasjon

2009-01-27T14:13:00.003+01:00

Vi er ikke wiki eller Enterprise 2.0 frelst. Dette muliggjør en form for kommunikasjon/samhandling.

Men det finnes pre-wiki løsninger som erstatter (eller kompletterer) type kommunikasjon E2.0 muliggjør. Se f.eks. produkter som MindAlign som har det man kaller persistent group chats eller Topic-based persistent channels, tilnærmet forum/diskusjons-steder for forskjellige emner. Alt ment å gjøre info-henting og kommunikasjon mer effektivt. MindAlign er nå kjøpt opp av Microsoft og inngår i Microsoft Universal Communication pakke (chat, tlf/video konferanse, etc).

I artikkelen: Enterprise 2.0: The Dawn of Emergent Collaboration... som også ligger på denne bloggen, rapporterer McAfee fra Dresden bank som innførte 3 kommunikasjonsløsninger: 1. DrKW's inetrnal blog are powered by b2evolution, 2. it's wiki-building software is SocialText, 3. and it's messaging software is MindAlign

Tim Berners Lee on the Semantic Web (Web3.0)

2009-01-01T19:30:00.004+01:00

Tim Berners Lee - the creator of the World Wide Web talks about the future of the Internet

The Next Web of Open Linked Data:

Competitive Intelligence

2008-12-02T15:20:00.007+01:00

Case Study:
An Enterprise WeblogSystem for Competitive Intelligence

Thierry Barsalou, MD, PhD
Chief Information Officer
Ipsen

Trykk på bildet under for å få større:

Whitepaper: Five Best Practices for Enterprise Collaboration Success

2008-11-17T11:21:00.001+01:00

Businesses are using Web 2.0 technologies such as wikis and social networking to speed up cycle times and increase
effectiveness. The right collaboration solution is the easiest, most cost effective way to achieve these results.

This paper outlines five practices that make the difference between solutions that achieve dramatic business results –
quickly and effectively – and ones that don’t.

Five Best Practices for Enterprise Collaboration Success (PDF)

Bruk av Wikis i Prosjektstyring

2008-11-15T07:58:00.000+01:00

24 January 2008 | Projects@Work - Micro to Macro PM: the Wiki Way

Jordan Frank's article published in Projects@Work this month describes how Wikis fit in the center of project management collaboration, or alongside a traditional group scheduling and resource management system. Within the article, he points to two sites (ShoreBank
and National Health Service Orkneywho have reached exceptional success in using the Traction TeamPage to do project management the wiki way! » Read Full Story

Event Information: Social Computing Redefines Collaboration

2008-11-11T15:32:00.003+01:00

Registration is required to join this event.

Event status:	Not started (Register)
Date and time:	Wednesday 19 November 2008 19:00 Norway Standard Time (GMT +01:00, Oslo)
Program:	Webinar with Forrester Principal Analyst, Enterprise Collaboration -- Rob Koplowitz
Duration:	1 hour
Description:	A wholesale shift in mindset about what defines collaboration has led to the new people-centric collaboration strategy. A people-centric collaboration strategy can dramatically accelerate business processes and reduce cycle times across the organization. In this webinar you’ll learn how to anchor your collaboration strategy around the people-centric components, and gain the competitive advantage this promises. In this session you will learn: * How collaboration is being redefined * The critical role of social software * Best practices to ensure business results * Examples of how social software is being used, and the business results it is achieving Speakers: Rob Koplowitz, Forrester Principal Analyst, Enterprise Collaboration Ross Mayfield, Socialtext Chairman, President and Co-founder

Nasjonal digital læringsarena

2008-11-10T15:41:00.000+01:00

Nasjonal digital læringsarena

http://ndla.no/

"Nasjonal digital læringsarena" - er et fellesinitiativ fra fylkeskommunene som har til hensikt å etablere fritt tilgjengelige, fullverdige, dynamiske fagnettsteder for alle fag i videregående opplæring. Dette samhandlingsrommet omhandler informasjon- og meningsutveksling knyttet til prosjektet.

En interessant Blog fra en EMC ansatt (produsent av eRoom)

2008-11-09T16:14:00.000+01:00

A journal about my personal thoughts regarding evolving a comprehensive social media strategy at a large company.

http://chucksblog.typepad.com/a_journey_in_social_media/2007/08/avoiding-the-er.html

Thousands of eRooms sprung up everywhere, each with its own little puddle of content. These were just repositories that turned into a document dumping ground.

Fra Wikipedia - Knowledge Management

2008-09-26T12:03:00.001+02:00

Knowledge Management Technologies

The early Knowledge Management technologies were online corporate yellow pages (expertise locators) and document management systems. Combined with the early development of collaborative technologies (in particular Lotus Notes), KM technologies expanded in the mid 1990s. Subsequently it followed developments in technology in use in Information Management. In particular the use of semantic technologies for search and retrieval and the development of knowledge management specific tools such as those for communities of practice.

More recently social computing tools (such as blogs and wikis) have developed to provide a more unstructured, self-governing approach to the transfer, capture and creation of knowledge through the development of new forms of community, network or matrix. However, such tools for the most part are still based on text and code, and thus represent explicit knowledge transfer. These tools face challenges in distilling meaningful re-usable knowledge and intelligible information and ensuring that their content is transmissible through diverse channels, platforms and forums.

Innhold av halv-times innføring

2008-09-25T13:37:00.002+02:00

You might know Socialtext as a best-in-class provider of Enterprise Wikis. This is still true and now we are very excited to let you know that on September 30th we will be releasing the next generation of our solution – a comprehensive Enterprise Social Software Platform – that includes Wikis, Blogs, Business Social Networking and Information Mashups:

1. Socialtext Enterprise Wiki allows people to collaborate in intuitive and flexible ways.

Create persistent corporate knowledge
Eliminate duplication of effort and information silos
Make it easy for people to contribute and share knowledge that exists in the organisation

2. Socialtext People boosts the effectiveness of every person in the organisation by giving them a way to discover expertise and build informal networks.

Discover content and people
Create networks and groups with employees, partners and customers
Collaborate in wiki and weblog workspaces

3. Socialtext Dashboard gives you personalised views of what’s most important to you in getting your job done.

Subscribe to the conversations and activity of colleagues and build networks
Collaborate in context: aggregate what is relevant to you across internal and external systems
Get your team on page, and out of overloaded inboxes

The Benefits of this Integrated Solution:

• Radically improve collaboration within a geographically dispersed organisation
• Make it easy for people to contribute and share knowledge that exists within the firm
• Make it easy for people to discover and reuse knowledge that already exists
• Allow people an easy way to find the experts within the firm

See this for yourself in action through this recorded webinar

– the presentation and demo takes less than 25 minutes https://socialtext.webex.com/socialtext/lsr.php?AT=pb&SP=EC&rID=5598832&rKey=F4CD2736A847B529

Thanks
Jon

Jon G Grorud
Sales Director, EMEA

Socialtext: The Leader in Enterprise Social Software

M: +44 7766 461 523 E: jon.grorud@socialtext.com
Quay House, Canary Wharf, E14 9XG, London, United Kingdom
www.socialtext.com

Want to find out more, please watch these unique screencasts:
- Wiki 101 – how to get started
- Miki – mobile access to your wiki
- Unplugged – offline access to your wiki

Forskjellen mellom DMS og E2.0 samhandling

2008-09-10T12:16:00.002+02:00

Hvorfor IS Partner burde evaluere Enterprise 2.0 løsninger selvom man har Dokumenthåndtering systemer som Domino Doc, Sharepoint, Documentum, eRoom etc.

DMS and Collaboration Suite: Friends not Foes

Some instructive videos

2008-09-04T09:32:00.003+02:00

The Rise of Enterprise 2.0, Andrew McAfee | Video | Enterprise 2.0 Summit 2008 Tokyo

Blog597: May 31, 2008; Posted by Greg Lloyd; 2 Attachments

Last month I had the pleasure of interviewing HBS Professor Andrew McAfee at the Enterprise 2.0 Summit Tokyo 2008. The forty minute interview was videotaped in Professor McAfee's HBS office based on questions submitted in advance from the Tokyo conference site (www.enterprise20.jp). Topics included the definition of Enterprise 2.0 versus Web 2.0; return on investment; risk of disclosure; factors for successful Enterprise 2.0 deployment - and a series of questions and followup on Enterprise 2.0 and competitive advantage that particularly struck me:

Gartner Group - Magic Quadrant on Team Collaboration and Social Software

2008-09-01T11:51:00.000+02:00

Og her er Gartners seneste Magic Quadrant on Team Collaboration and Social Software:
http://mtstaging.socialtext.net/files/Gartner_MagicQuadrantReport.pdf

Beyond blogs and wikis

2008-09-01T11:01:00.002+02:00

Jordan Frank / Marketing11405 / September 26, 2008 / 12:02:00 PM EDT / 0 Comments

Attached @1 is the presentation I put together for a talk at KMWorld 2008. The presentation starts off with a history of communication and collaboration - from the first verbal communication through the beginning of writing and to blogs and wikis.
Contact rolf.idar.isaksen@ispartner.com for a copy

Microsoft & Wiki's

2008-08-23T08:12:00.004+02:00

Under finnes noen linker ang. Microsoft initiativ ifm Enterprise 2.0

The Rise of Enterprise 2.0, Andrew McAfee | Video | Enterprise 2.0 Summit 2008 Tokyo

2008-08-22T07:54:00.000+02:00

Blog597: May 31, 2008; Posted by Greg Lloyd; 2 Attachments

Review of Enterprise 2.0 vendors

2008-08-22T07:44:00.002+02:00

Wikis evolve as collaboration tools (en sammenligning av 4 viktigste corporate social software leverandører)

Side-by-side comparison

Oppsummering:
After reviewing these four products, they clearly fit in different strata. All have the bedrock of usability and fast setup. What’s more, they work like the Web, so groups can share information and collaborate without much learning.
Socialtext, then Near-Time, offer wiki collaboration, team Weblog publishing, search, simple file management, and some personalization. Atlassian Confluence moves up a layer with better content organization and extensibility. Traction TeamPage clearly placed above the others with its superior ease of use and query ability that presented each user with just the knowledge they need.

Lotusphere 2008: Social Computing Chess Match
Yesterday during the opening session, IBM announced a strategic partnership with both Socialtext and Atlassian to integrate each vendor's wiki technology into Lotus Connections.

Enterprise 2.0: The Dawn of Emergent Collaboration

2008-08-12T11:48:00.000+02:00

en interessant artikkel om Web2/Enterprise2 :
Enterprise 2.0: The Dawn of Emergent Collaboration)

Kunnskap er vårt virkelige aktivum (asset)

2008-08-08T11:42:00.001+02:00

En viktig hensikt med det under (og som Enterprise 2.0 platform kan hjelpe oss med) er å forvalte vår kunnskap på en bedre måte. Og det er vår kunnskap som er vår virkelige asset - kunnskap om kunden, kunnskap om hvordan vi kan hjelpe kunden, kunnskap om hverandre, etc. Dette må vi ta hånd om på en bedre måte. Mye ressurser blir brukt på prosesser, kostnadsmodeller, etc. Men dette er bare for styring (som selvfølgelig er nødvendig), men det er ikke vår virkelige asset.
Kunnskap - ikke bare å ta vare på kunnskap, men å fostre kunnskap, vite hvor den er - raskt, få den ut av mennesker, etc. Fra noen av foilene på en av Webcastene under (Socialtext Dashboard) "Preparing for Web 2.0 - The New Reality for Support" lærer vi at med Web 2.0 / Enterprise 2.0 blir business knowledge bedre tatt hånd om, veldig enkelt for alle å få up-to-date status på prosjekter og engasjementer, og se hvordan hele selskapet jobber sammen.
Det sies også en god del om fordelene med Web 2.0 ifh til tradisjonelle IM, ECM / portal løsninger. Information Management blir et for snevert begrep, Information Dynamics er kanskje et bedre begrep for en kunnskapsbedrift. Carig Lehrman (SCRUM kursholderen) sa om løsninger som Sharepoint kontra Wiki's: "Sharepoint er information scattering, Wikis' er information gathering"
vennlig hilsen
Rolf Idar Isaksen

Web/Enterprise 2.0 - The wisdom of the crowd

2008-08-07T11:40:00.001+02:00

Er vi rede for å vise vei innen den nye Web 2.0 og Enterprise 2.0 platformen. For de som ikke vet hva jeg snakker om se denne linken (Enterprise 2.0: The Dawn of Emergent Collaboration) eller noen av linkene fra SocialText under.
At jeg må skrive denne meldingen som en email med begrenset/manglende/ (mangelfulle og muligens uriktige) adressater (ut fra min begrensede kunnskap), illustrerer veldig godt begrensingene i dagens platformer for informasjons-deling og samhandling og grunnen til at det er på høy tid å se på anvendelse av Enterprise 2.0 funskjonalitet.. (Hadde vi ikke en blog på intranet-siden vår en gang - hvor ble det av den? - eller hva med noe forum funksjonalitet ?)
Å ta skrittet over til Enterprise 2.0 er en utfordring (men liten) teknologisk, men er muligens en desto større utfordring organisatorisk (administrativt) og muligens menneskelig/sosialt (blir bedre) - det betyr en ny måte å tenke på - men er , etter min mening - helt nødvendig for å kunne få maksimalt ut av ansatte i en kunnskapsbedrift. Igjen - se på artikkelen over, - her er noen stikkord :
Emergent Collaboration
Bottom-Up
Strukturen og perfeksjoneringen blir til mens man går - det finnes ingen fullkommen initielll struktur
La din stemme høre
The wisdom of the crowd
Dette faller inn i tanke-mønster til lean thinking, agile methods som vi finner i SCRUM metoden (som StatoilHydro snakker tildels mye om). Det beste resultat får man ved å tilrettelegge for en gryende perfeksjonisme som kommer ved at man erkjenner verdien av og har system for at alle stemmer høres - the wisdom of the crowd - og at ingen enkelt individ eller gruppe av individer har den fulle forståelse og oversikt i utgangspunktet. Dette er måten å operere på i en kunnskapsbedrift med komplekse problemstillinger/prosjekter/oppgaver og utnytte det aktivum som finnes i gruppen av kunnskapsarbeidere.
Det er litt skummelt, kanskje - for det kan synes som man mister kontrollen (flere enn ledelsen kan publisere, etc), men det er dette som ligger i sann empowerment. I SCRUM stoler man på kunnskapsarbeideren og har tillt til at han/hun kommer opp med det beste, wikipedia er et interessant Web 2.0 eksperiment/resultat - dette skulle vi ikke være redd for å teste ut i vår kunnskapsbedrift heller.
Det som nå skjer i sosiale nettverk som Facebook, LinkedIn, del.icio.us etc (kanskje du som jeg ristet på hodet av dette til å begynne med) er nettopp den type funksjonalitet som trenges i en kunnskapsbedrift.
Skal vi gå foran med et godt eksempel og vise kunder som StatoilHydro , Hydro , etc. gode anvendelsesmuligheter med dette?
Jeg kan se mange anvendelses-behov i StatoilHydro, f.eks kunnskap/erfarings utveksling , bedre utnytting av team-ressurser, etc. - alt dette trenger også å bli bedre i en kunnskapsbedrift som StatoilHydro.
Et enkelt anvendelses-område vi kunne begynne med er sosialt nettverk for alle oss som jobber med prosjekter i StatoilHydro - her kan vi fange opp status på prosjekter, aktiviteter, hva som skjer og ikke minst mulige business opportunities for IS Partner mot StatoilHydro. Det må være enkelt å komme igang og populariteten vil øke etterhvert som basen inneholder mer og mer kunnskap. Men noen ledere må ta intiativ og gå foran med et godt eksempel (se råd i artikkel). Og vi bruker SocialText (eller noen andre) til å hjelpe oss igang.

vennlig hilsen
Rolf Idar Isaksen

Fordeler ved Enterprise 2 løsninger kontra tradisjonelle ECM og Portal løsninger

2008-08-05T11:36:00.000+02:00

Som jeg nevnte for Rolf sa er prove versjonen relativt begrenset ettersom den ikke inneholder noen av de tre viktige modulene:
· Socialtext People – business social networks ("Facebook for the enterprise" )
· Socialtext Dashboard – information mashups ("Netvibes for the enterprise")
· SocialCalc – first industrial-grade wiki-based spreadsheet
Dessuten har prove versjonen verken relevant innehold, en overordnet struktur som passer deres valgte use cases, eller et design pa brukergrensesnitt som er i henhold til StatoilHydro’s visuelle profil (viktig for sluttbruker adopsjon). Det kan med andre ord vaere bedre bruk av tiden at jeg viser dere eksempler pa wiki oppsett og –sider som passer deres behov, slik jeg gjorde veldig kort sammen med Rolf idag.
Rolf – du spurte om fordelene av Enterprise 2.0 losninger kontra tradisjonelle ECM og Portal losninger. Folgende punkter beskriver dette godt ettersom E2.0 gjor det mye lettere for folk a publisere informasjon, dele kunnskap, og samhandle pa mater som er lettvinte og naturlige for dem:
· Increase teaming across organizational and geographical boundaries
· Create persistent corporate knowledge
· Eliminate duplication of effort and information silos
· An easy way to immediately share field insights across the organization
· Enable feedback loops that increase the quality of all messages, materials and products
Og igjen vil jeg understreke at Socialtext integreres fullt ut med SharePoint (bade WSS 2003 og MOSS 2007) og har gjort dette i mange aar.
Mvh
Jon Gunnar
PS. For more information on Socialtext and Enterprise 2.0 feel free to browse our website - http://www.socialtext.com/solutions/intelligence (and I particularly suggest you download the renowned MIT Sloan Management Review: Enterprise 2.0: The Dawn of Emergent Collaboration by Andrew McAfee - Associate Professor at Harvard).
Jon G Grorud
Sales Director, EMEA
M: +44 7766 461 523 E: jon.grorud@socialtext.com
www.socialtext.com
Socialtext: The Leader in Social Software - Enterprise-Grade Wikis and Blogs
Want to find out more, please watch these unique screencasts:
- Wiki 101 – how to get started
- Miki – mobile access to your wiki
- Unplugged – offline access to your wiki

En Socialtext case

2008-06-24T11:14:00.000+02:00

Under kontaktdetaljene mine kan du forovrig lese et kort utdrag av tilbudsdokumentet vi sendte til en kunde i Zurich som signerte med oss i forrige uke. Resonerer noe av den informasjonen med tilsvarende problemer du onsker a lose for StatoilHydro?
Mvh,
Jon G
Jon G Grorud
Sales Director, EMEA
M: +44 7766 461 523 E: jon.grorud@socialtext.com
www.socialtext.com
Socialtext: The Leader in Social Software - Enterprise-Grade Wikis and Blogs
Want to find out more, please watch these unique screencasts:
- Wiki 101 – how to get started
- Miki – mobile access to your wiki
- Unplugged – offline access to your wiki

Background
As a leading global player in the Life Sciences supply industry, _____ is continuously seeking strategic competitive advantages through improvements in the way the firm harnesses and leverages the knowledge within the organisation. There is a level of consensus within _____ that some fundamental collaboration-, and knowledge sharing processes are sub-optimal and that improving these are of strategic importance to the firm.

Situation Today
During the course of the past couple of months, Socialtext has been invited to interview and discuss the current situation with several _________staff, including (VP, Head of Delivery Support) and ______ (Sales Manager, France). These conversations have been very fruitful in uncovering the current business challenges for the firm in the area of knowledge management and collaboration. In other words, the conversations centered on specific issues around ________ processes for the efficient capture, sharing, and reuse of the knowledge that exists within the organisation. Some of the issues that we heard are as follows:

· "There is substantial inefficiencies in the proposal creation process"
· "_______ participates in around 2,400 bids / tenders a year – the proposals are not always as accurate as they could be"
· "We deliver around 600 projects a year – important knowledge from these projects is not captured properly so that it can be reused by Sales and Delivery Teams"
· "It takes 6-9 months before a new sales person is up-to-speed"
· "Sales People are often struggling to find the right experts internally during the sales process"
· "Customers are sceptical of custom applications and request documentation on previous project expertise"
· "Updates to Product Roadmaps get emailed out to Sales and Delivery Teams – they need to keep a library locally"
· "Some days the same question is asked 3 times to the Expert Lines"
· "It would be easier to resolve implementation problems if we could easier find the relevant Application Specialists"
· "There is a lot of pressure on Support to answer questions quickly"
· "Implementations have errors and take time to get corrected"

These issues can be grouped into three recurring themes:

Knowledge Capture and Sharing could be better
Finding the Experts inside the firm is difficult
Problems on delivery projects are repeated

And the business implications for ______ of these issues are as follows:

Wasted resources through duplication of efforts
Competitive advantages based on existing expertise and knowledge is not leveraged fully
Information silos are barriers to sales repeatability
Limited teaming across geographies
Costly problems on delivery projects could have been avoided
Trapped expertise – hard to know who to go to

Solution Desired
From our conversations and the workshop we ran in Zurich on June 12th, it is clear that ______ managers across Sales, Frontline Support, Project Delivery, and Product Management recognise the potential for an Enterprise 2.0 platform to:
• radically improve collaboration within a geographically dispersed organisation
• make it easy for people to contribute and share knowledge that already exists within the firm
• make it easy for people to discover and reuse knowledge that already exists
• allow people an easy way to find the experts within the firm

Such an Enterprise 2.0 platform thus needs to include the following components – an enterprise wiki (collaborative web pages to create a Participatory Knowledgebase); business social networks capabilities (a people directory that will allow people to easily find the relevant experts within the firm); and the appropriate enterprise integrations with _______ existing systems (such as Salesforce.com, Microsoft Outlook and Office, Blackberry and mobile devices, and Active Directory integration for a seamless user experience). Furthermore, the enterprise wiki needs to have a completely customized look and feel and navigational properties that are consistent with _______ visual profile and branding policy.

The final critical component of the solution sought is the consulting services and expertise that Socialtext offers around its social software platform. These services include ongoing consulting for the training, adoption, and roll-out; design and deployment of a customised look and feel of the wiki; the prototyping of the wiki (setting up structure and workflow and seeding it with content); and custom technical integration services. The services engagement plan is described in more detail further down in this proposal.

For the initial six months, _______ will be in a proof of concept phase where the Enterprise 2.0 solution will be rolled out to various groups of users, and where the required services is offered to ensure this project will be a great success